Frequently asked questions

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at Legacy Ottoman Hotel Istanbul Old City?

    Guests at the hotel can enjoy a sauna, massage therapy, and an indoor swimming pool.

• Business & Events

  • What work facilities does the property provide?

    Guests at this 5-star hotel can utilise conference equipment and a photocopy machine.

• Wellness & Pool

  • What spa options does the Legacy Ottoman Hotel Istanbul Old City offer?
    • Wellness Features: a cold plunge pool, along with aromatherapy, reflexology, and body wraps, for a truly restful stay.
    • Spa Highlights: a traditional Hammam, a treatment room, a Jacuzzi, and a foot bath.
    • Treatment Access: an additional charge applies to a hairdresser.
    • Hands-On Treatments: a head massage, a back massage, and a Thai massage.
    • Wellness Services: 3 treatment rooms, a spa and wellness centre available at no extra cost.

• Family & Pets

  • What children's amenities are available at this accommodation?
    • Play Area: kids have access to a kids' club.
    • Restricted Areas: children are not allowed in a sauna and a pool.
    • Dining Comfort: kids are catered for with a children's menu.
  • Does this hotel accept pets and service animals?
    • Pet Policy: pets are allowed at the accommodation.
    • Fees: EUR 45 fee, with a weight limit of 18 lbs.

• Location & Transportation

  • What are the nearest transport links to this 5-star hotel?
    • Metro Links: Halic underground station is about 15 minutes' walk from the property.
    • Rail Access: Sirkeci train station is nearly 5 minutes' walk away.
    • Bus Connection: Eminoenue Iskele bus stop is just moments from this accommodation.
  • What airport transport options are available?

    Guests can use an airport shuttle.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at the hotel?

    The 5-star hotel provides check-in hours from 14:00 until 23:59.

  • What are the general policies at this property?
    • Settling Charges: Mastercard, American Express, and Visa, along with other payment methods.
    • Free Cancellation: free cancellation terms apply.
    • Smoking Rules: smoking is permitted outdoors only.

• Dining & Breakfast

  • What are the dining options on-site and in the surrounding area?
    • The Venue: Istanbul, the French restaurant at the 5-star Legacy Ottoman Hotel Istanbul Old City, specializes in European cuisine.
    • Short Stroll: 6 minutes away, Hamdi Restaurant serves Mediterranean cuisine.

• Room & Bed Comfort

  • What in-room facilities can guests expect at the 5-star hotel?
    • Room Selection: air conditioning in a junior suite and a double room.
    • Utility and Comfort: an iron and ironing board as well as a writing desk.

• Beach & Sports

  • What sports and fitness options are offered at this hotel?

    Guests can join fitness classes, and make use of hair dryers, toiletries, and bottled water.