Frequently asked questions

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at Root Karakoey Bosphorus Hotel & Spa?

    Guests at the hotel can enjoy a terrace and a shared lounge.

• Business & Events

  • What corporate facilities does the smoke-free property provide?

    This 4-star hotel offers a 24-hour business centre, open round the clock for corporate guests.

• Wellness & Pool

  • What wellness options does the Root Karakoey Bosphorus Hotel & Spa have?
    • Spa Highlights: a Turkish steam room, a hot tub, and a sauna.
    • Spa Menu: aromatherapy and reflexology, as well as a head massage, a back massage, and a sports massage.
    • Wellness Services: a hammam spa and a wellness centre available at no extra cost.

• Location & Transportation

  • How can guests get around from the accommodation by public transport?
    • Train Station: Sirkeci train station is about 20 minutes' walk from this 4-star hotel.
    • Metro Links: Sishane underground station is in proximity to this property.
    • Bus Station Access: Karakoey bus station sits a mere 550 metres from the smoke-free accommodation.
  • What airport transport options are available?

    Guests can use a bus shuttle.

  • Where is this 4-star hotel located?
    • Rated Location: Karakoy where funky cafes and late-night cocktail bars mix with traditional neighborhood bakeries and family-run shops, 9.4/10 from guests.
    • Strolling Distance: Istanbul city centre, 25 minutes on foot.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at this hotel?

    The property provides check-in hours from 14:00 until 23:59.

  • What are the general policies at this accommodation?
    • How to Pay: Visa, Mastercard, and American Express, or other payment methods.
    • Cancellation Terms: free cancellation for stays at the hotel.
    • Guest Facilities: smoking zones are available for guests.

• Dining & Breakfast

  • What dining options are available at the 4-star hotel and nearby?
    • Ambience: Maji restaurant overlooks the city.
    • Worth the Trip: Karabatak Cafe, a coffee & tea, is nearly 5 minutes' walk away.
  • How is breakfast handled for guests at the 4-star Root Karakoey Bosphorus Hotel & Spa?

    Guests can choose from buffet and continental breakfast types.

• Room & Bed Comfort

  • What in-room amenities does this hotel provide?
    • In-Room Security: the property offers an individual safe.
    • Bathroom Comfort: bathrobes in the bathroom.

• Beach & Sports

  • What sports and fitness facilities are available at this accommodation?
    • Facility Access: a fitness room, available free of charge.
    • Fitness Classes: on-site amenities include fitness classes.