Frequently asked questions

• Location & Transportation

  • What transport connects Velora Grand Hotel and the airport?

    Guests can request shuttle bus service.

  • How can guests get around from the property by public transport?
    • Rail Access: Pendik train station is about 10 minutes' walk away.
    • Bus Connection: Palmiye bus stop is around 200 metres from this hotel.
  • Where can guests find this property?
    • Around the Corner: a shopping district lies close by.
    • Airport Drive: the 4-star hotel, 20 minutes from Istanbul Sabiha Gokcen International airport.

• Parking & Accessibility

  • What parking options are available at this hotel?

    Secure parking is available at this property for free.

  • What accessibility features does this property offer?

    This hotel includes a lift, enabling movement from one floor to another.

• Business & Events

  • What business facilities does the Velora Grand offer?
    • Meeting Spaces: this 4-star hotel features a meeting room.
    • Business Equipment: a photocopy machine and a work desk available for guests.

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at this 4-star hotel?

    This accommodation features a sunbathing terrace and a picnic area.

• Check-in/Check-out & Policies

  • What are the check-in and check-out times at the hotel?
    • Arrival: check-in is possible from 12:00 to 23:59.
    • Late Arrival: late arrivals are available.
  • What are the property policies at the accommodation?
    • Cancellation Details: free cancellation, available at the hotel.
    • Settlement Types: Mastercard and Visa.
    • Smoking Permitted: smoking is allowed on site.

• Dining & Breakfast

  • What dining options are available on-site and nearby?
    • The Venue: MYY Kebap VE Steakhouse restaurant, on-site, specializes in international cuisine.
    • Worth the Trip: Karina Balik Restaurant, a seafood restaurant, is approximately 5 minutes' walk away.

• Room & Bed Comfort

  • What in-room facilities can guests expect at the 4-star hotel?

    Every room features a writing table and includes soundproof windows.

• Property Facilities & Services

  • What general property facilities and services are offered at this accommodation?
    • On-Site Facilities: a barber shop and luggage storage available on-site.
    • Accessibility: guests have access to a lift.
    • Guest Comfort: Velora Grand provides valet parking and concierge service.
    • Leisure: the lounge comes with fireplace.